Refund & Warranty Policy
Continuous software updates and 7-day refund support for technical defects.
1. 7-Day Refund Policy
We provide refund support if HCGroups encounters a technical defect that cannot be resolved by our engineering team within 7 days of license activation.
2. Refund Request Process
To request a refund, contact our support via Zalo, Telegram, or email with your license key and defect details. We review and process requests within 24 hours.
3. Refund Execution Window
Approved refunds are transferred back to your original payment method within 24 to 48 business hours.
4. Warranty & Free Updates
All licensed customers receive free automatic software upgrades to match future Facebook and Chrome algorithm updates throughout their active subscription term.
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